We are currently unable to accept new grooming clients or clients that haven't been here within the last 6 months at this time. All appointments must be booked over the phone (no online/email booking). We apologize for the inconvenience.
Any dog over 75 pounds
Goldendoodle (>50 pounds)
Labradoodle (>50 pounds)
Old English Sheepdog
Bernese Mountain Dog
Clients are required to meet with the groomer for a brief consultation at the beginning of their appointment.
New clients must sign a grooming agreement form confirming their dog is up to date on all vaccinations and agreeing to our salon policies.
We will not accept new dogs if they have any health/age issues that will limit their ability to endure the grooming process. We do not accept new dogs that are over 12 years of age.
All dogs must be comfortable and calm in a crate as they will stay in crate (with a blanket) when they are not actively being groomed.
Owners are not permitted to wait in the grooming area while their dog is being groomed. You are welcome to wait in the retail store until the groom is completed.
Upon drop off, the groomer will inform the owner how long the groom will take. Most appointments fall within the 2-3.5 hour range. We can never give an exact duration for each groom since the same dog could take 2 hours one time and 3 hours the next. If owners need to pick their dog up within a certain time frame, please alert us when making the appointment. Dogs must be picked up within one hour of groom completion or containment fee of $20 per half hour will apply. Pawsh reserves the right to refuse future service if a customer consistently fails to pick up their dog within the one hour post-grooming window.
If necessary, please call within 24 hours to cancel a scheduled appointment. If an appointment is not cancelled within 24 hours, you will be charged a no-show fee of $40 on the first offense. The full groom price will be charged for the second offense. We will have a discussion regarding your dog's future as a client after the third offense. A credit card is required to hold all appointments.
We understand the challenges of getting to appointments on time, but to serve our other clients, we will need to reschedule your appointment if you’re more than 20 minutes late (no-show fee will apply).
All quoted price estimates are subject to change based on the condition of the dog's coat upon arrival.
Pawsh reserves the right to cut short or refuse grooming services at any time if we determine the dog is showing signs of aggression, adverse health or extreme stress.